The user/customer is invited to save and keep these terms and conditions of sale.
1. Seller’s Data
The owner of this website and its registered content is Dorothé Philippe.
Registered Address: Marnes-la-Coquette, France
Email: dorothephilippe@orange.fr
Website: www.dorothephilippe.com
2. Conclusion of the Contract
The offer and sale on this website constitute a distance contract governed by applicable French law and European Union regulations, including the Consumer Code and the E-Commerce Directive. The purchase contract is concluded electronically when the customer completes and submits the purchase order with a “click.” By placing an order, the customer agrees to pay for the selected goods or services.
3. Purchase of Goods or Services
Purchases are allowed only for individuals aged 18 and over. The customer must provide accurate personal information, including name, email address, and telephone number. The customer guarantees the truthfulness of the data provided and indemnifies Dorothé Philippe from any damages arising from false or inaccurate data.
Following the purchase, a confirmation email will be sent containing details of the purchased goods or services, pricing, and applicable conditions. If the chosen item or service is unavailable, a replacement or refund will be offered.
Dorothé Philippe reserves the right to refuse orders from users who have previously violated terms or provided false information.
4. Characteristics of Goods or Services
The characteristics of goods or services are described on the website. Digital products, such as book excerpts or downloadable materials, are available for immediate use upon payment. Customers assume full responsibility for their personal and professional choices and outcomes.
5. Price and Payment
Prices include applicable taxes and fees. Payment can be made via bank transfer, credit card, or other specified methods. Delivery (if applicable) is made to the address provided during purchase. Promotional offers require adherence to payment terms. Late payment may void promotional discounts.
6. Courses and Appointments
Appointments or courses booked through the website (e.g., via Calendly) are subject to these terms. Any rescheduling or cancellation must be communicated at least 48 hours in advance. For digital courses or materials, access is granted upon payment and remains available for the period specified in the purchase offer.
7. Digital Products
Digital products, such as book excerpts, e-books, or other content, are delivered electronically and cannot be physically shipped. Access is granted immediately upon payment and for the duration indicated in the purchase terms.
8. Intellectual Property
All content on the website, including trademarks, logos, and text, is the property of Dorothé Philippe and is protected by copyright. Content may not be reproduced, distributed, or used without prior written consent.
9. Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days of purchase, provided the goods or services have not been accessed or downloaded. For digital products, withdrawal is not allowed once access is granted. To exercise this right, a written request must be sent to dorothephilippe@orange.fr. Refunds will be issued within 14 days of receiving the withdrawal request and returned goods, if applicable.
10. Exclusions from Liability
Dorothé Philippe is not responsible for technical malfunctions or interruptions beyond its control, such as issues with internet connectivity or platform availability. Customers are responsible for ensuring their devices meet the technical requirements for accessing digital products or services.
11. Privacy
By purchasing from the website, customers confirm they have read and agree to the privacy policy available on the website. Personal data will be processed in compliance with EU Regulation 2016/679 (GDPR) for the purposes of fulfilling orders, marketing communications, and improving services. Customers may exercise their rights under GDPR by contacting dorothephilippe@orange.fr.
12. Applicable Law and Jurisdiction
These terms are governed by French law. Any disputes will be subject to amicable resolution through mediation. If mediation fails, jurisdiction will reside with the courts of the customer’s residence in France.
Dorothé Philippe reserves the right to amend these terms at any time. Updates will be posted on the website.